Cornell Cooperative Extension offices in Western New York are closed to the public and activities are cancelled. At least some staff are working from home and you may be able to contact them by email. See details on the website of Cooperative Extension in your county.
Cornell Cooperative Extension offers a variety of assistance to home gardeners such as the diagnosis of plant problems; insect, disease and plant identification; soil testing for gardens, lawns and landscapes, and more. Find contact information for the office in your county here.